Responsible for receiving reports or problems in relation to the iGFMAS system whether those reported through the iGFMAS Service Desk, e-mail, telephone or even the issue log form and subsequently forwarded to the officer in charge.

Customer Service Unit (UKP) 
Level 5, Information Technology Management Division
Accountant General’s Department of Malaysia
Ministry of Finance Complex
No.1 Pesiaran Perdana Presinct 2,
62594 Putrajaya

  1-300-88-8842(Hunting line)
 03-8882 1313/1040/1449/1322/1125/1652 (Office hour)
 helpdeskbptm[@]anm[dot]gov[dot]my

Sistem Perakaunan Akruan Kerajaan Negeri (iSPEKS) is an accounting system that will be adopted by 11 state’s governments in Malaysia namely Perlis, Kedah, Penang, Perak, Selangor, Negeri Sembilan, Malacca, Johor, Pahang, Terengganu and Kelantan. This system has 21 modules which namely Payroll (PY), Staff Loan (SL), Investment (INV), Activity based costing (ABC), Advance and Claim (AC), Loans (LN), Budget (BA), Procurement (PROC), Contract Management (COM), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), General Ledger (GL), Accounting Project (PA), Asset & Inventory (AIM), Enterprise Implementation Services (EIS). Portal, Document Management System (DMS), Bar coding, Security & Administration (SAM) & Business Intelligent (BI).

For any inquiries, please contact :

Bahagian Khidmat Perunding
Aras 5, Kompleks Kementerian Kewangan
No. 7, Persiaran Perdana
Presint 2
62594 Putrajaya

  03 - 8886 9700
  03 - 8886 9759

Or please contact :

iSPEKS Unit :

Pn. Anishah binti Abd Wahid     03-8886 9701
Pn. Sarifah Izura binti Syed Aris     03-8886 9673

Information Technology Section :

En. Muhammad Azhar Fairuzz Hiloh     03-8886 9849

Sistem Perakaunan Luar Negeri Akruan (iSPLN) is an accounting system adopted by 153 Malaysian Responsibility Center’s all around the world. This system has 8 modules which is Data Control, Security, General Ledger, PTJ Financial, Advance, Imprest, MIS, Win Admin/Admin.

For any inquiries about iSPLN, please contact :

Consultant Service Department,
Level 5, Treasury 2,
No.7, Persiaran Perdana,
Precinct 2, 62594 Putrajaya.

  03 - 8886 9700
  03 - 8886 9759
  https://ehelpdesk.anm.gov.my/ehelpdeskspln

Or please contact :

iSPLN Unit:

Pn. Azmaliza binti Idris     03-8886 9533
Pn. Thilaga a/p Gopal     03-8886 9755

Information Technology Section :

En. Muhammad Azhar Fairuzz Hiloh     03-8886 9849

For any complaints/problems, please contact:

Registrar of Unclaimed Monies
Unclaimed Monies Division
Aras 1, Blok Utara, Perbendaharaan 2
No. 7, Persiaran Perdana Presint 2
Kompleks Kementerian Kewangan
Pusat Pentadbiran Kerajaan Persekutuan
62594 Putrajaya

03-8000 8600 / 03-8000 8700 

Complaints/Feedback
Sistem Pengurusan Aduan Awam
tuntutan.bwtd[at]anm[dot]gov[dot]my

For any complaints/problems, please contact:

Central Applications Unit
Information Technology Management Division,
Accountant General's Department of Malaysia,
Level 5, Kompleks Kementerian Kewangan,
No.1, Persiaran Perdana, Presint 2,
62594 Putrajaya.

  03 - 8882 1291
  portalteam[@]anm[dot]gov[dot]my

Policy, Strategic and Innovation Unit
Accounting Development and Management Division,
Accountant General's Department of Malaysia,
Level 6, Kompleks Kementerian Kewangan,
No.1, Persiaran Perdana, Presint 2,
62594 Putrajaya.

  03 - 8882 1213
  portalteam[@]anm[dot]gov[dot]my

For any complaints / problems, please contact : https://bit.ly/aduan-epayslipjanm

Information Technology Management Division (BPTM)
Level 5, Accountant General’s Department of Malaysia
Ministry of Finance Complex
No.1 Pesiaran Perdana Presint 2,
62594 Putrajaya

03-8882 1318 / 1355 / 1410 / 1293

Complaints/Feedback
JANM ePayslip Official Complaint

For any complaints/problems, please contact:

Accountant General’s Department of Malaysia
Accounting Office Operations Management Division (BPOPP)
Level 4, Kompleks Kementerian Kewangan,
No. 1, Persiaran Perdana, Presint 2,
Pusat Pentadbiran Kerajaan Persekutuan,
62594 Putrajaya

Tel:- 03-8882 1394 / 1253 / 1627

Complaints/Feedback
Public Complaint Management System

For any complaints/problems, please contact:

Accountant General’s Department of Malaysia
Accounting Office Operations Management Division (BPOPP)
Level 4, Kompleks Kementerian Kewangan,
No. 1, Persiaran Perdana, Presint 2,
Pusat Pentadbiran Kerajaan Persekutuan,
62594 Putrajaya

Tel:- 03-8882 1394 / 1253 / 1627

Complaints/Feedback
Public Complaint Management System

For any inquiries regarding Vehicle and Computer Loan Information, please contact:

Loan and Advances Management Unit
Loan Management Section
Central and Agency Operation Management Division
Accountant General's Department of Malaysia
Level 3, Kompleks Kementerian Kewangan
No.1, Persiaran Perdana
Presint 2
62594 Putrajaya

  03 - 8882 1563 / 1524 / 1539 / 1537 / 1532 / 1538 / 1533 / 1536
  03 - 8882 1535
  upkk[at]anm[dot]gov[dot]my